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FAQ

 

Here at Edens Horizon we host a wide range of different groups from family holidays to golfing tours to pirate parties, from anniversary celebrations to surfing families and sandcastle builders. As a result we get asked all kinds of questions, so please scroll through to find your question.

 

If you can’t find the answer you’re looking for, please email Kate at kate@edenshorizon.co.uk who will be delighted to help you.

 

 

 

OUT AND ABOUT

Where’s the nearest beach?

Porthpean beach – 3.1 miles away (9 minutes drive)

Polkerris beach – 7.5 miles (22 minutes drive)

Par Sands – 7.5 miles (20 minutes drive)

Carlyon Bay beach & Crinnis beach 3.1 miles (12 minutes drive)

Charlestown Harbour, great for history fans and film buffs, location for many movies through the years, 2.9 miles, 9 minutes drive from the house.

Gorran Haven, popular choice, 21 minutes drive, 9.1 miles, and location for the popular 2013 film, About Time starring Rachel McAdams (The Time Traveller’s Wife) and Bill Nighy (The Best Exotic Marigold Hotel, The Boat That Rocked)

We’re lucky enough to be near all the lovely south coast family-friendly beaches, as well as being only half an hour away from the more surfier beaches of the north coast.

Newquay beaches and Watergate Bay include Lusty Glaze (14.8 miles 31 minutes drive) and Fistral beach (16.4 miles 31 minutes drive) which is perfect for surfing. Perranporth is also an excellent day trip and just 18.9 miles (31 minutes drive)

 

We provide beach towels, rush mats, sun umbrellas, two snorkels, buckets and spades, swing ball, badminton sets, games and puzzles.

Where’s the nearest St Austell Brewery pub?

Just 17 minutes walk into town is the Western Inn, the nearest St Austell Brewery pub serving our personal favourite ale, Tribute. It’s right next door to the Co-Op supermarket. It’s a town pub, for harbour views we would recommend The Pier House at Charlestown, a short car drive away.

Where’s the nearest supermarket?

The Co-Op is just 15 minutes walk away from Edens Horizon, or a five minute drive. There is also a Tescos and an ASDA just a few minutes away.

Where’s the nearest takeaway?

There are plenty of nearby takeaways. The menus  (Chinese, Indian, a tasty Nepalese) are on the sideboard at Edens Horizon, but we personally love the fish and chips from The Wagon Wheel at 2 Trevanion Hill, Trewoon, PL25 5ST, 01726 70812, 12 minutes walk just 0.6 miles away. Please note it closes at 8pm! The usual chains of KFC, McDonalds and Dominos are all nearby as well.

Can we walk into town?

Yes, it’s just 12 minutes walk down the hill and turn left at the traffic lights.

Where’s the nearest newsagents?

It’s called Mace, and it’s just half a mile away in Trewoon. Selling newspapers and essential items. Don’t forget when you book your holiday at Edens Horizon that you will have a choice of booking a Welcome Pack – either a cream tea for your group containing tea, coffee, milk, sugar, clotted cream, jam and scones, or a breakfast pack with tea, coffee, milk, sugar, pack of mini cereals, bread, butter, marmalade. We also provide a Starter Pack with black bin bags, dishwasher tablets, cleaning cloths, washing up brush and liquid, two toilet rolls at no extra cost!

Where can I find the best pasty?

Although the closest ones Barnecutt,  Niles or Rowes pasties in the town centre, we highly recommend taking the drive to Pearce’s pasties in Mount Charles near Charlestown. Kate and her family have been eating pasties from here for years, arguably the best pasties in Cornwall says Kate’s husband Robert, and you can call and reserve your pasties to ensure you get them straight from the oven, as they are made on the premises.

Which restaurants are nearby?

Frankie & Benny’s proves a popular choice for our guests, as does Water Margin, a Chinese restaurant near Edens Horizon. Charlie’s Boathouse and Wreckers at Charlestown has a wide variety of fish on the menu as well as lovely burgers and chips (we recommend booking as it gets very popular). We’ve also heard the breakfast at Polgooth Inn is brilliant, although we’ve only been there for pints of Tribute and delicious lunches!

Where can I find that infamous Cornish treat, saffron buns?

We highly recommend heading to Rowes in the town centre for saffron buns and other sticky treats! Kate and her family often stock up on buns before heading back home to Oxfordshire.

I want to shop for local produce, where do I go?

Wonderful! There’s a farmers market every Friday in the town centre selling local meat, eggs and vegetables. Lobbs farm shop next to Heligan car park is also great for shopping.

Can you recommend a great place for picnics in Cornwall?

Yes, Visit Cornwall wrote a great article about 10 Cornish picnic spots here.

Can you recommend some great walks in Cornwall?

Yes! Here are 4 spring walks in Cornwall from Visit Cornwall

Can l learn to sail nearby?

If you’d like to take to the water, there are two sailing clubs nearby. Porthpean Sailing Club is the closest, but there is also Pentewan Sailing club, both are perfect places to set sail. Spend some time relaxing on the water, or challenge yourself to a training session with the professionals – it’s a great way to explore and experience the beauty of the high tides of the Cornish coastline. For details about Pentewan Sailing Holiday Club, or to book a sailing or training session, please contact them directly on 01726 940059.

How far away from Eden Project are you?

It’s just 6.2 miles away, 23 minutes drive.

How far away from Dairyland are you?

23 minutes drive, approx 10.6 miles.

Do you know of a good riding school where we can go horse riding?

We are delighted to recommend Boskell Riding Centre and World of Horses.

Do you know of any nice places for tea?

Pinetum Park, Charlie’s Boathouse, Caerhays Castle, Lanhydrock are all lovely. And here’s a handy top 30 cream teas in Cornwall guide.

How do I find out about what’s on in Cornwall?

We share all exciting events on Facebook for you (come over and like our Facebook page here) but we also recommend visiting the Visit Cornwall website.

Which sights would you recommend visiting?

The Eden Project (ask Kate about discounted tickets), The Lost Gardens of Heligan, St Austell Brewery tour, Charlestown Harbour, Par Sands, Lands End, Padstow, Watergate BaySt Michaels Mount, Trebah Garden, Screech Owl Sanctuary, Wheal Martyn, Trewidden Garden, Monkey Sanctuary and National Maritime Museum.

Where can we find maps of the local area?

We like this website Free maps of Cornwall where you can download maps to help you find local points of interest

STAYING AT THE HOUSE

 

 

Can we bring our pets?

 

Yes, you are welcome to bring up to two well behaved dogs with you, terms and conditions apply, with a £40 charge per dog.

 

 

Is Edens Horizon suitable for less abled guests?

 

We have one ground floor twin bedroom that is very suitable for our less abled guests. It is also conveniently located next to the downstairs cloakroom. The driveway is sloped, there is a ramp to the front door. There is the front door sill and from there on it’s a level floor to the bedroom with a sliding door to the open plan kitchen diner. Most of the ground floor has solid wooden floors. There is one step down to the cloakroom.

 

 

Is bedding provided?

 

We are happy to tell you that two/four pillows, pillowcases, a duvet/cover, and a bedsheet are provided for each bed at Edens Horizon. All bedding is hypoallergenic for convenience of our guests with allergies. Extra blankets are placed in the wardrobes.

 

 

If we arrive really late, can someone show us around?

 

You can be in touch with Kate about your arrival time who will advise you what you need to do.

 

 

Can we arrive a day early?

 

Please contact Kate on kate@edenshorizon.co.uk. or Mob : 07887 656 902 as the house could already be booked.

 

 

If we arrive really late, can we still get keys?

 

Yes, after we have received full payment for your holiday you will be sent arrival instructions. You will need to text Kate on 07887 656 902 on a phone that you are taking to Cornwall for the key safe box. The code will be released on the morning of your arrival.

 

 

Where can we wash our wetsuits and surfboards?

 

There is a tap in the garage. We ask that you do not bring sand into the house or use the shower if sandy as it blocks the drains and causes water damage. There is a call out fee of £200 for the plumber should this happen.

 

 

Can we bring a dinghy?

 

Yes, you can store it in the lockable garage.

 

 

Do we have to bring our own towels?

 

We provide a bath towel for each guest and hand towels in the bathrooms. We also provide beach towels for you during your stay.

 

 

In warmer weather, is it ok to bring our own fans?

 

We offer fans at a minimal hire charge to cover extra electricity use. Guests’ own equipment will be subject to a safety check.

 

 

Is garden furniture provided?

 

Yes we ensure that enough furniture for all 12 guests is provided in the large and expansive gardens at Edens Horizon.

 

 

Does the dining room seat 12?

 

Yes – very comfortably! For photos of the dining room and the rest of the house, please see our gallery.

 

 

Can we arrive earlier than 5pm?

 

Yes, you are welcome to arrive from 4pm. We are happy to try and accommodate your needs in any way we can whilst at the same time ensuring the house is prepared for your arrival, so please contact Kate on 07887 656902  if you wish to drop your luggage earlier.

 

 

Some of our guests wish to arrive at a later date, is that ok?

 

Yes, of course.

 

 

How many cars can you fit into the driveway?

 

Three cars fit comfortably into the driveway at Edens Horizon. You can park on the road but we do ask that guests do not park near the neighbours’ driveways.

 

 

Do you have a travel cot or high chair ?

 

Yes, we can provide two of each for our younger guests free of charge. The travel cots fit comfortably into any of our three double bedrooms: Caerhays, St Mewan and Coombe.

 

 

Can you give us a bus route map?

 

Yes, we keep an up to date map in the welcome folder that you’ll find on arrival at Edens Horizon.

 

 

Can we have our medical equipment or similar delivered early?

 

Many of our guests have a particular need that requires special equipment. Please contact Kate on kate@edenshorizon.co.uk if you wish to arrange special delivery of any such item.

 

 

Can we order a food delivery to be delivered before we arrive?

 

Yes of course, if you wish us to unpack it please tell Kate when you book with her, or simply arrange to have it delivered after 4pm when we expect you to arrive.

 

 

Ready to book? Get in touch with Kate by completing the form below or emailing her on kate@edenshorizon.co.uk or calling 07887 656902

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